Help

Does it cost anything to hunt?

No. Hunting and claiming are free — always will be.

What does LootSkip charge?

• Hunting and claiming — free. Always.
• Clue sales — LootSkip keeps 10% or 50¢, whichever is more; the skipper keeps the rest. The buyer pays exactly the sticker price.
• Tips — skippers keep 100%. Every cent. We don’t touch tips.
• Cash-prize hunts — the skipper funds the prize plus an escrow fee of 10% or $3, whichever is greater, so the winner always nets the full advertised prize.
• Every sale keeps the rate it settled at. If a rate ever changes, it applies to new sales only — nothing re-prices after the fact.

Getting paid — where’s my money?

1. You won — what happens now. The prize was locked in escrow before the hunt went live. When you claim, it is released to you. You always receive the full advertised prize; hunters never pay a fee.
2. Your first cash out: about a minute, right here. Nothing is asked when you win — your prize waits in your wallet (the app says Waiting in your wallet) until you tap Cash out. We ask where to send it — a debit card (fastest) or a bank account — then your name, date of birth and address so the law knows who got paid. Card and account numbers are handled by our payments partner; LootSkip never sees them. Until you finish, your winnings wait safely in escrow — they never expire and never get lost. If you stop halfway the app says Almost done — finish your cash out; right after, it may briefly read Checking your details. That first time is the only tap: after it, every prize goes out on its own.
3. Want it in Cash App or Venmo? At Cash out, enter your Cash App Card or Venmo debit card for Instant (minutes), or the account + routing numbers from the Cash App / Venmo app as a bank account for the free standard route. Every win goes through our payments partner so it has a receipt — we can’t send to a $cashtag or @handle.
4. Being verified. Sometimes a win gets a quick human check (unusual GPS, a report) — usually same day. Your prize waits in escrow meanwhile.
5. Releasing, then in your payout account. Once released, the money reaches your payout account when the hunt’s funding payment settles — usually a few business days (a first cash-out can take longer); your wallet shows the date. From then on the top of Your winnings shows the account itself, not each win: $X waiting in your payout account, then $X sent to your card or bank with its expected date, then Arrived ✓. It goes out on its own with the next daily payout once it’s $1 or more — no tap needed — free standard to your bank or card in 1–3 business days. Two wins on the same day travel as one payout. Want it in minutes instead? Cash out with Instant to a debit card (the small speed-up fee is shown before you choose; the free route always pays the full prize).
6. Skipper earnings work the same way. Clue sales and tips land in the same payout account on the same timelines; the fee schedule is just above. Your winnings and their state live under Your winnings on your profile; skipper earnings under the harbor’s earnings card. See what LootSkip charges

My cash-out hasn’t arrived

1. Check where it went. Under Your winnings each cash-out shows the card or bank it went to (the last 4 digits) and the date it was expected. Make sure those last 4 digits are yours.
2. Look for a pending deposit. Banks often show an incoming deposit as “pending” for a day before it lands. Instant cash-outs to a debit card usually show within 30 minutes.
3. Still on its way? If a cash-out is more than 2 business days past its expected date, the wallet says Still on its way — and we’re already checking with the bank for you. When a trace ID appears, give it to your bank: it lets them find the deposit.
4. Returned? If your bank sends it back, the wallet says so, your money is back in your wallet automatically, and we email you. Update your card or bank and cash out again — nothing is lost.

What can a prize be?

• Prize — a real treasure in the box: collectibles, gear, gold, whatever the skipper hides. The treasure itself is the prize, so there’s no value cap. Skippers photo-proof what’s inside before the hunt goes Live.
• Cash — when a skipper funds a cash hunt, the full amount is charged right away and held by LootSkip, earmarked to that hunt and nothing else, before it ever goes Live. The winner is paid the full advertised prize. Unfound by the deadline, every cent goes back to the skipper — refunds run on our daily sweep, so allow up to a day plus your card issuer’s posting time.

How big can prizes get?

Prize hunts (physical treasure) have no cap — hide what you dare. New skippers can fund up to $50 cash; after one cash hunt settles cleanly, $250; bigger prizes get a quick review. Cash hunts run up to 90 days.

How do I know a prize is real?

Every cash or prize hunt carries a backing badge showing exactly how the prize is secured — escrowed funds or photo-proofed treasure — before it goes Live. And the rules are locked at activation: a skipper can add clues to a live hunt, but can never change or remove what was promised.

Does the winner really get the full prize?

Yes. The advertised prize is what the winner gets. All fees are the skipper’s.

Can a skipper win their own hunt?

No. Skippers and anyone connected to them are barred from their own hunts. Verified finds only.